Refund & Cancellation Policy

1. Cancellation Policy

You may request cancellation of your subscription at any time. Please note the following:

• Cancellation requests should be submitted by phone at +91-9593930068 or by contacting support.
• Cancelling stops access once processed; it does not refund any part of a period you've already paid for.
• Partial refunds for the remainder of an already-paid period are generally not provided unless explicitly approved.

2. Refund Policy

SyllabusMate is committed to fair service practices. Refunds will be provided under the following conditions:

• Refunds are applicable only for overpayments or double charges.
• No refund will be provided for services already rendered or consumed (e.g. tutoring sessions, exercises, or practice papers already generated for you).
• Refund requests must be submitted within 30 days of the payment date.
• Refunds, if approved, will be processed using the original payment method via CCAvenue.

3. Service Suspension

If a service issue occurs due to a technical fault on our side, temporary suspension of your subscription may be applied until the issue is resolved. Refunds or service credits may be issued at SyllabusMate's discretion.

4. No Refund Circumstances

Refunds will not be provided under the following circumstances:

• Service disruption due to scheduled maintenance or unavoidable technical issues.
• Cancellation requested after your subscribed period has already been used.
• Non-usage of purchased services.
• Violation of our Terms & Conditions.

5. Contact for Refunds & Cancellations

For any queries or requests related to refunds or cancellations, please reach out to:
SyllabusMate Support
Phone: +91-9593930068
Address: Sapthagiri Sannidhi, Block C, Next Laxminaryana Temple Marathahalli, Bengaluru, 560037